Privacy Policy
Effective 3 September 2026
Edu Accounting & Auditors (Pty) Ltd ("Edu Accounting", "we", "us" or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard personal information in the course of providing accounting, tax, payroll, audit and business compliance services, and when you use our website, in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA").
1. Information We Collect
Depending on our relationship with you, we may collect:
- Identifying information such as your name, ID or company registration number, and contact details.
- Financial information such as income, banking details, tax reference numbers and financial statements needed to provide our services.
- Employment and payroll information for clients using our payroll services.
- Correspondence and records arising from our engagement with you.
- Technical information such as IP address and browsing behaviour when you use our website.
2. How We Use Your Information
We use personal information to provide accounting, tax, bookkeeping, payroll, audit and CIPC/compliance services; to meet our regulatory and statutory obligations (including reporting to SARS, CIPC and other authorities where required); to communicate with you about our services; and to improve our website and services.
3. Legal Basis for Processing
We process personal information where it is necessary to perform a contract with you, to comply with a legal obligation (such as tax and companies legislation), where you have given consent, or where processing is necessary for our legitimate business interests and does not unreasonably infringe your privacy.
4. Sharing of Information
We do not sell personal information. We may share information with regulatory bodies (such as SARS, CIPC and the FIC) where required by law, with service providers who assist us in delivering our services (such as software and hosting providers) under appropriate confidentiality terms, and with your consent or at your instruction.
5. Data Security
We implement reasonable technical and organisational measures to protect personal information against loss, unauthorised access, alteration or disclosure, appropriate to the sensitivity of the information involved.
6. Retention of Information
We retain personal and financial information for as long as necessary to provide our services and to meet legal, regulatory, accounting and tax record-keeping requirements, after which it is securely deleted or anonymised.
7. Your Rights
Subject to POPIA, you have the right to access the personal information we hold about you, to request correction or deletion of inaccurate or outdated information, to object to certain processing, and to lodge a complaint with the Information Regulator of South Africa if you believe your information has been mishandled.
8. Cookies
Our website uses cookies to support core functionality and understand how visitors use the site. See our Cookie Policy for further detail.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent revision.
10. Contact Us
For any questions about this Privacy Policy, or to exercise your rights under POPIA, please contact our Information Officer at info@eduaccounting.co.za or 076 305 6831, or write to us at 4th Floor Lakeview Terrace, Penny Lane Street, Central Business District, Richards Bay, 3900.
